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Customer Support

We take every customer seriously. Our support starts long before the order and continues long after delivery.

How We Support Your Project

01

Inquiry & Consultation

Our team listens first—understanding your space, budget, and function needs before giving advice.

02

Quotation & Confirmation

Detailed quotations with transparent pricing and lead time for every order.

03

Sampling & Evaluation

Samples are prepared for quality verification before mass production.

04

Production & Inspection

Each order is manufactured in our 10,000 ㎡ factory and inspected under strict QC standards.

05

Packing & Logistics

Export-ready packaging and global shipping coordination for safe, timely delivery.

06

After-sales Support

We stand by our 3-year warranty with responsive service for all clients worldwide.

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Reliable After-sales Support You Can Count On

All products include a 3-year warranty covering structural integrity and parts replacement.

Technical guidance and replacement parts are available for maintenance requests.

Dedicated after-sales team ensures prompt responses within 24 hours.

Built on Quality, Guided by Integrity

Quality

Fast Response & Clear Communication

We reply within 24 hours and keep clients updated throughout production.

Consistent Quality Control

Every chair and desk is tested for durability and ergonomics before shipment.

Reliable Global Delivery

We coordinate shipments from Foshan to 50+ countries with trusted logistics partners.

We treat every cooperation as a long-term partnership — not just a transaction.

Service Promise

Service Promise

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Let's Build Reliable Partnerships

Tell us your requirements — our team will respond with a clear plan, competitive pricing, and fast delivery.